Skill Luck Gamble® Policies

At Skill Luck Gamble® we want you to be completely satisfied with your streetwear purchases. If for any reason you're not, we're here to help make it right with our straightforward refund policy.

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Eligibility for Refunds

To be eligible for a refund, your item must be:

• Unworn and Unused: All items must be in their original condition, with all tags still attached, and free from any signs of wear, washing, or damage.

• Original Packaging: Items must be returned in their original packaging, including any dust bags or boxes.

• Within Return Window: You must initiate the return within 48 HOURS of the delivery date.

 

Non-Refundable Items
Please note that the following items are not eligible for refunds:

• Sale Items: All items purchased during a sale or with a promotional discount are considered final sale.

• Gift Cards: Gift cards are non-refundable.

 

How to Initiate a Return
To request a refund, please follow these steps:

• Contact Us: Email our customer service team at [Your Customer Service Email Address] within the 14-day return window. Please include your order number and the reason for your return.

• Return Authorization: Once your request is approved, you will receive a Return Merchandise Authorization (RMA) number and instructions on how to send your item back.

• Ship Your Item: Carefully package your item and ship it to the address provided in your return authorization. You are responsible for the shipping costs associated with returning your item. We recommend using a trackable shipping service, as we cannot be responsible for lost return shipments.

 

Processing Your Refund
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

• Approved Refunds: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 2-4 business days. Please note that it may take additional time for your bank or credit card company to post the refund to your account.

• Rejected Refunds: If your return does not meet our eligibility criteria (e.g., item is worn, damaged, or outside the return window), your refund will be rejected, and the item will be sent back to you at your expense.

 

We value your business and are committed to ensuring a positive shopping experience. If you have any questions about our refund policy, please don't hesitate to contact us at info@skillluckgamble.com.